141: Navigating Blame
July 31st, 2019 · 48 mins 16 secs
About this Episode
02:37 - Interpersonal Neurobiology and Emotionally Meaningful Experiences + Feelings Working on Software
05:42 - Postmortems and Incident Reviews
09:05 - Blaming People / Blamelessness
From Safety-I to Safety-II: A White Paper
15:25 - Systems Are Benign: Equalizing Humans and What They Can Do to What Our Systems and Machines Can Do
22:47 - Survival Rules
27:37 - Perspectives on Blame
The Agile Prime Directive
35:44 - Survival Rules (Cont’d)
Personal Iceberg Metaphor of the Satir Model
37:48 - Gaining EQ and Inward Exploration
Reflections:
John: Handling blame in a healthy way and not blaming people for blaming people.
Chanté: Read The Four Agreements: A Practical Guide to Personal Freedom.
Jessica: Software teams are sometimes able to push back against the system because it can point to something tangibly not working.
Also, as an individual, it is not your job to change your whole company.
Astrid: The importance of having these conversations with your team.
Rein: Dealing with a manager who blames through solidarity with coworkers.
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