02:37 - Interpersonal Neurobiology and Emotionally Meaningful Experiences + Feelings Working on Software
05:42 - Postmortems and Incident Reviews
09:05 - Blaming People / Blamelessness
15:25 - Systems Are Benign: Equalizing Humans and What They Can Do to What Our Systems and Machines Can Do
22:47 - Survival Rules
27:37 - Perspectives on Blame
The Agile Prime Directive
35:44 - Survival Rules (Cont’d)
37:48 - Gaining EQ and Inward Exploration
John: Handling blame in a healthy way and not blaming people for blaming people.
Jessica: Software teams are sometimes able to push back against the system because it can point to something tangibly not working.
Also, as an individual, it is not your job to change your whole company.
Astrid: The importance of having these conversations with your team.
Rein: Dealing with a manager who blames through solidarity with coworkers.
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