01:12 – Jaime’s Superpower: Taking complex ideas and figuring out the fastest way from here to there. (i.e.: logistics!)
05:41 – Tech as a Roadblock
19:44 – Handing Off Responsibilities to Business Owners
18:09 – Identifying Ideal Clients and Attitudes Towards Technology
24:40 – Documentation
36:53 – What do clients need to know about technology?
John: Documentation is important.
Jamey: Getting tech recommendations from people you trust, pick one, and do it. Don’t be paralyzed by indecision.
Jaime: Document in isolation.
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