Trond Hjorteland is an aspiring sociotechnical systems designer from the consulting firm Scienta.no and has many years experience with large, complex, and business critical systems, primarily as a developer and architect on middleware and backend applications.
He has experiences with agile sensemaking techniques like customer journey maps, user story mapping and event storming; modelling approaches like service-orientation (SOA), business capability mapping and domain-driven design (DDD); and solution architectures like microservices, composite UIs, and event-driven architectures (EDA).
Trond has worked in industries like telecom, media, TV, and public sector.
Trond’s mantra is, “Great products emerge from collaborative sensemaking and design.”
July 21st, 2021 | 48 mins 25 secs
Trond Hjorteland talks about the superpower of sociotechnical system (STS) design: considering the social AND the technical. The social side matters. He covers the origins of sociotechnical systems, design from above vs self-organization, systemic change and open systems, and the fourth industrial revolution.