Josh Thompson writes words for people and computers. Before getting into software development, he worked in climbing gyms, customer support, customer success, and inbound B2B SaaS sales.
He likes how he gets to use all of this prior experience in the teams he works with and the problems he solves. In the words of a former coworker: "Josh Thompson brings a rare mix of skills and dispositions to the problems he solves".
February 3rd, 2021 | 1 hr 11 mins
Josh Thompson talks about safety science and the art of rock climbing, transferring knowledge from experts to non-experts, and seeing failure as an opportunity for teams to learn.