In this episode, Chartered Psychologist, Ergonomist and Human Factors Specialist, Steven Shorrock talks about system performance and human wellbeing, asset-based community development, and Safety-I & Safety-II, which defines safety as the ability to succeed under varying conditions.
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01:46 – Steven’s Superpower: Being a Super-Recognizer and Empathy
04:21 – Steven’s Occupational History, Background, and Mission: System Performance and Human Wellbeing
08:19 – Critical Incident Stress Management
10:40 – Social Capital, Bonds Within Groups, and Connectors
ABCD: Gifts, Skills, Passions
29:37 – Cognitive Empathy vs Emotional Empathy, and Creating Serendipity
36:33 – Safety-I and Safety-II
55:11 – Work-As-Imagined & Work-As-Done; Work-As-Prescribed, Work-As-Disclosed
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John: ABCD and thinking about ways to incorporate into everyday life.
Jamey: People who are connectors vs networkers vs gappers; differences are subtle but there.
Jessica: When you start at a small company, you know everyone in the organization; so then as the company grows, you continue to know someone in every part of the organization.
In people’s assets there are gifts, skills, and passion, and we tend to hire only for skills, which is also the only one of these things that is easy to change.
Steven: What do the people closest to you say your gifts are?
Are you Greater Than Code?
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