079: Respect As Currency with Richard Schneeman

We have interactive show transcripts! Powered by Gretta.

Episode Sponsored By: 

Support for the Greater Than Code podcast comes from O’Reilly Fluent and Velocity conferences, coming to San Jose, California, June 11-14. Join us for more insights, experts, and peers than ever before. You’ll get hands-on training to help you improve performance, resilience, and user experience. Register with code GTC20 to save up to $519 on your pass. Learn more at oreilly.com/bettertogether.


Rein Henrichs | Janelle Klein | John K. Sawers | Jamey Hampton

Guest Starring:

Richard Schneeman: @schneems | schneems.com | CodeTriage | Keep Ruby Weird  

Join Our Slack Channel!
Support us via Patreon!

Show Notes:

02:05 – Schneems’ Superpower: Not being grossed out by baby poop! And, debugging.

06:03 – The Skill and The Art of Troubleshooting

18:12 – Interviewing and Evaluating People

32:07 – Working in Open Source

37:17 – The Tension Between Structure and Agency

40:32 – The Role of Empathy in Open Source

50:52 – Bringing Open Source Values Into Companies

57:33 – Putting Machines in the Middle of People


Jamey: Gut feelings vs objective data.

John: Dealing with unfriendly support cases and still having empathy.

Rein: Being able to stay centered when things pull you off balance.

Janelle: Respect as currency.

Richard: Leaving emotions behind in pull requests.


This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

To make a one-time donation so that we can continue to bring you more content like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.