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02:05 – Schneems’ Superpower: Not being grossed out by baby poop! And, debugging.
06:03 – The Skill and The Art of Troubleshooting
18:12 – Interviewing and Evaluating People
32:07 – Working in Open Source
37:17 – The Tension Between Structure and Agency
40:32 – The Role of Empathy in Open Source
50:52 – Bringing Open Source Values Into Companies
57:33 – Putting Machines in the Middle of People
Jamey: Gut feelings vs objective data.
John: Dealing with unfriendly support cases and still having empathy.
Rein: Being able to stay centered when things pull you off balance.
Janelle: Respect as currency.
Richard: Leaving emotions behind in pull requests.
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